DELTEK ACQUIRES UNION SQUARE

Like Deltek, Union Square understands the needs of AEC firms around the globe.  Together, the two will enable AEC firms to store, organize and leverage a complete set of information around each project – ensuring that project teams can collaborate effectively as they successfully manage projects for clients. Union Square’s features include:

• Document Management
• Email Management
• Drawing Management
• Revit Integration
• Contract Management

THE VALUE OF CRM IN THE PROFESSIONAL SERVICES INDUSTRY

Customer Relationship Management (CRM) systems have been getting a great deal of buzz in recent years, but effectively using a CRM system is about more than simply tracking activities. CRM is a constant process for attracting, retaining, and expanding client relationships. It is about knowing your clients comprehensively and treating your client base as a valuable asset. CRM recognizes the need to track client interactions and data at the many “touch points” in the process and maintaining a common client knowledge base within your firm.

7 SIGNS YOUR BUSINESS SYSTEM ISN'T DELIVERING

As your firm grows, a poor performing business system could cause you to lose money. Find out whether your business system is delivering:

• Whether data is being shared for maximum profit
• How to share the reporting and data analysis workload
• How you would benefit from an industry-specific ERP solution