CRM Benefits: Consistent Customer Messages Across Channels

By Stacy Denunzio | Jul 20, 2016 8:18:45 AM

Did you ever play the “telephone” game when you were a child? That’s the game where one person whispers a message to a player, then in turn whispers it to another player, and so on until the last person has to state the message out loud. Hilarity often ensues when the final person repeats the message because it’s so different from the original. It always proves

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Escape from Spreadsheet Chaos During Budgeting Season

By Manny Buigas | Jul 7, 2016 11:15:06 AM

This budgeting cycle, as you once again pore over endless spreadsheets, consider how much easier life would be if the process used better technology and automation. According to some experts, 8 out of 10 businesses are still cranking out spreadsheets during summer’s budgeting season.  We’d venture to guess

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HR Systems that Work for You, Not Against You

By Nancy Pearce | Jul 5, 2016 7:06:44 AM

What’s the one big thing your company needs to consider as you examine the options for upgrading your human resources systems? Keeping user experience at the forefront of HR system use is the key to choosing a system that works for all.

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Affordable Small Business ERP Systems

By Glen Mund | Jun 30, 2016 8:06:55 AM

Cloud computing has changed how many companies use technology. One area in which the cloud has impacted small businesses is making once-expensive software a lot more affordable and accessible. Enterprise resource planning (ERP) is one such area that is now available to more small businesses than ever thanks to the new business model provided by the cloud.

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Small Business, Big Data: Getting the Most from Your Business Intelligence System

By Bharti Meisuria | Jun 29, 2016 6:58:18 AM

Small businesses new to business intelligence systems may feel overwhelmed at first by all the data coming in. It’s a “kid in the candy store” feeling where you don’t know what to look at first because it’s all so wonderful. After struggling for a long time with different data sources and no easy way to access data, a new business intelligence system can be cause for celebration. Yet knowing how to use your new BI system to its fullest capacity can be a challenge.

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But They Won’t Use It! And Other CRM Myths

By Joe Arnone | Jun 23, 2016 9:50:33 AM

 “We’d love to use a CRM, but I’m afraid my staff won’t use it.”

“We just bought a new CRM system but I can’t get the team to enter their data.”

“Our CRM system is great...for the people who know how to use it. The rest of us are confused.”

Sounds familiar? Nothing is more frustrating than

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Managing Projects Successfully

By Barry Goman | Jun 17, 2016 9:23:45 AM

A significant attribute of leading consulting firms is the ability to execute projects successfully on a consistent basis. Project success translates to high client retention rates and the ability to attract new customers – ensuring business continuity and expansion.

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Three Reasons Why Your Company Needs a Warehouse Management System

By Dale Robertson | Jun 14, 2016 6:38:00 AM

“Jerry” didn’t understand why inventory costs were creeping up while sales remained steady. He contacted his warehouse manager, who showed Jerry that they were indeed low on stock again. Jerry approved a reorder with a nagging sense that something was wrong. It wasn’t until he’d put into place a new warehouse management system that he discovered why he was leaking money: a temporary worker was stealing items from the warehouse and reselling them.

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