Companies implementing business intelligence systems must make certain that the system is used to make business better, not just better informed. The trap with BI systems is that they can make you feel empowered without taking action on the data. The best-case use of business intelligence data is to use the outputs of your BI system to build new roadmaps, plans and strategies based on data rather than guesswork.
Read More >Julio Baylac
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When it comes to your customers, how knowledgeable are you about their behavior and its overall impact on your organization? Can you easily identify the most profitable customers? What about the most unprofitable customers?
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