CRM 360° Roundtable Session – January 09
Join BAASS as we launch our 2009 year with a series of CRM presentations. These seminars provide a great outlet for discovering and understanding this great business tool. Join your peers and share in the discussion at our next session!
Join Kevin Hollis, Vice President of New Business Development at BAASS, as he brings his extensive knowledge of SageCRM and industry expertise to life in this interactive roundtable discussion. The focus of the discussion will be on the core features of Customer Relationship Management (CRM): Define CRM and identify the major benefits Discuss major components needed for effective and efficient CRM Highlight company-side and client-side tools used to enhance CRM processes CRM is more than a product, it’s a philosophy. When your company chooses to implement a customer relationship management (CRM) system, it’s taking a dramatic step forward in customer commitment. Since customers drive your business, you’re leaping ahead in your ability to generate and manage revenue too. The benefits of CRM come not only from the product you purchase, but also from the implementation plan you follow. The more thoroughly you embrace a company-wide CRM philosophy, the more your company will benefit from the features your CRM software offers. CRM philosophy is simple: put the customer first. This is a modern development of the old "the customer is always right” adage on which so many successful businesses have been built. Through customer-focused business practices, you often find new ways to streamline old methods and jettison administrative overhead that no longer benefits you or your customers. Join us for an informative, new, and exciting CRM 360 Roundtable discussion! All attendees will receive a 30-day trial of SageCRM and a copy of 17 Rules for the Road of CRM. Tips & Tricks Watch SageCRM brought to life and see many of the hidden secrets revealed. Learn how to leverage your SageCRM system in a more efficient and effective manner. Learn short-cuts and perhaps tricks that you may have forgotten since training. Location & Date London (BAASS Office)  478 Central Avenue  London, ON N6B 2G1 Date: Friday January 23rd, 2009 Time: 8:00 a.m. - 10:00 a.m. Register Now You can also register by phone; 1.888.650.5544 x236 or by email to CRM Roundtable Seminars	London Session Register Now From our Library to Yours SageCRM Guide CRM 17 Rules for the Road