BAASS Insights Technology Blog

Error in Financial Reporter After Upgrading Excel

Written by BAASS Author | Feb 7, 2019 6:57:00 PM

Problem Details:

Errors when launching FR Statement Designer:

"Runtime Error '1004': Cannot run the macro 'RemoveAutoStartFiles'" 

or "cmdStart: Error on running installedAddinAndXLStart in xla macro"

Solution:

Check your version of Excel.  These errors indicate that a 64-bit version of Excel is being used, and Sage is not compatible with 64-bit Excel. You will need to downgrade to 32-bit Excel