BAASS Insights Technology Blog

As we progress through the COVID-19 pandemic, an increasing number of businesses are beginning to ease their restrictions and open up the economy. Although there were a number of essential services that remained open to the public over the last few months, many workplaces have transitioned to having their employees working remotely; some even temporarily closed.

In case you were not able to attend the webinar How CRM can help you Navigate the Changing Landscape, which is now accessible on-demand, we have created a recap with the highlights of ways you can leverage your CRM to excel at all levels in your organization.

Customer Relationship Management (CRM) solutions help businesses store customer and prospect data, track sales processes, track customer satisfaction and more. However, when a CRM system has not been upgraded there are many things your business may be missing out on, such as the system not running to its full potential or the inability to access important features. We have compiled a list to help assist you in determining if it is time for a CRM system upgrade. 

Amidst the COVID-19 pandemic, many people are working remotely, including our own BAASS team. While away from the office, we continue to utilize the same business applications that we would have access to under normal circumstances. By storing our applications such as CRM on a remote desktop, BAASS employees are able to access these tools from their own homes with two simple things: a computer and an internet connection. Now, more than ever, you can expect to rely on your CRM. Having a CRM solution can help your organization streamline processes and connect your various departments. In this blog, we will provide you with a few tips to help you leverage your CRM during these times while working remotely: 

This blog is a recap of our recent webinar How BAASS Transformed into a Remote Workplace and will focus on how to enable, accelerate and provide work from home access for employees. Jamie Smith the president of Lanetco Computer Neworks Inc. answered the common questions asked by our customers: what is BAASS doing right now? And how have they transformed into a remote workplace? 

Are you looking to move to the cloud? Cloud solutions have become an increasingly popular option for organizations due to the many benefits that can be reaped. Some of the benefits of adopting the cloud include the lack of need for hardware or maintenance, easier collaboration, greater prevention of data loss, and more. Nowadays, a variety of services are offered through the cloud; these services are typically offered on a subscription basis. If you’re on the fence as to whether or not you should adopt a cloud-based solution at your organization, here are some business challenges that a cloud solution can help you overcome.

With more and more businesses adopting cloud technology and moving their systems to hosted servers, your company has likely thought about if it is the best option for you as well. However, there are a number of things you need to consider before deciding if this is the right transition for your company. This blog will cover a few questions to ask yourself and your selected provider before making a decision.