A Unified Platform to Manage Leads, Jobs, Scheduling, and Field Service
BAASS - CRM for Service Providers

Streamline Operations and Empower Your Field Team With Connected Workflows
Service-based organizations need real-time visibility into leads, jobs, schedules, and customer issues to deliver fast, reliable service. BAASS CRM for Service Providers brings your office and field operations together in one centralized system. Opportunities, tasks, resources, and job details flow seamlessly from the office to field teams via mobile devices, ensuring technicians always have the latest information. With live updates, integrated scheduling, and connected financial data, the tool helps service providers respond faster, eliminate manual processes, and improve overall workflow efficiency.
Key Features of BAASS CRM for Service Providers
Lead, Opportunity & Case Management
Track website leads, manage sales opportunities with custom workflows, and streamline case handling using configurable process automation.
Custom Scheduler for Jobs and Tasks
Schedule tasks and jobs directly within the CRM and push them instantly to field staff through their mobile devices.
ERP Integration for AR and Order Entry
Syncs seamlessly with Accounts Receivable and Order Entry modules to ensure accurate billing, invoicing, and service records.
Embedded Google Maps
Quickly view customer locations, optimize travel routes, and improve dispatch efficiency with built-in Google Maps integration.
Why Choose BAASS CRM for Service Providers
Real-Time Access to Centralized Data
Field technicians and office staff always work with up-to-date information, improving accuracy and service responsiveness.
Eliminate Error-Prone, Manual Entry
Replace disconnected tools and manual data tracking with one unified platform—reducing errors and administrative workload.
Faster Quote and Service Turnaround
Custom workflows, integrated customer information, and streamlined scheduling for prompt quote generation and service delivery.
Faster Customer Response Times
Live updates and mobile access help field teams respond quickly and resolve issues more efficiently.
Enhances Team Coordination
With scheduling, mapping, tasks, and communication consolidated in one system, teams stay aligned and productive.
Looking for Something More Customized?
We Build Tools Around Your Business
Not every business runs the same way. If you have specific fields, reporting formats, or validation needs, our team can build a custom version of this tool just for you.