Ready for innovation, education and collaboration? Join us at BAASS Connect this year!
At BAASS, we help growing companies reach their potential by enabling business transformation through the alignment of people, process and technology. Our objective as a Trusted Advisor is to improve your operational efficiency and increase corporate effectiveness leading you to greater profitability.
As your organization implements a new CRM solution, it’s important to be aware of common CRM mistakes that may arise to help you avoid them. It’s important to note that these mistakes may be useful even if your organization already has a CRM solution in place! Here is our list of common CRM mistakes
CRM
The customer relationship management process in its simplest form involves pushing your potential customers through the sales pipeline; the idea is to ultimately convert them into customers. The key to this is understanding the customer lifecycle. Although there may be many versions of this cycle floating around the internet, there are some basic steps that they all follow: awareness, interest, education, purchase, post-purchase engagement, and loyalty. What you want is for customers who will advocate for and be loyal to your organization. Check out these tips for an effective CRM process!
The African plains are dangerous, unpredictable, and home to millions of creatures. Some of these animals never leave their point of origin and are content to live a sedentary existence. However 1.7 million wildebeest (a member of the antelope family with a large, box-like head with menacing curving horns) undertake an arduous journey stretching hundreds of miles across danger-filled rivers and grassy plains. It’s known as The Great Wildebeest Migration and it is necessary for their existence as they seek greener pastures to graze.
data
