Salesforce is your business' command centre in the form of a customer relationship platform (CRM ). Our solutions work together to manage your sales, marketing, customer service, and more in one central location. We built our platform with our customers and yours in mind, meaning it’s intuitive, personalised, and built to grow with your business.

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What you can do out of the box...

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MarketingIconCRM_blue  CxServiceIconCRM_blue  BeyondIconCRM_blue-v2 

Sales
Centralize and automate your sales process to save money, close deals faster, and gain access to actionable customer insights.

Marketing
Build your pipeline and drive customer engagement with 1:1 journeys. Create personalized, cross-channel marketing campaigns that deliver unique experiences.

Service
Increase satisfaction and retention, while growing the lifetime value of your customers with our intuitive and customizable solution.

More

Have access to additional solutions and apps you can integrate with your Salesforce software.

 

INTUIT

“Customer care is embedded in everything we do with customers … when they need us, where they need us, and in the channel they need us.”

Learn More Today!

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Blaze a trail from lead to cash, and beyond!

  • Drive operational excellence from lead to cash. Leave no sale behind.
  • Grow pipeline fast. Team up sales and marketing.
  • Help sales reps sell faster than ever, from anywhere.
  • Find more sales opportunities with a complete CRM solution.
 

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Smarter service starts with a conversation.

  • Give your customers the best experience, every time.
  • Help your agents and managers deliver the right answers, faster.
  • Let service insights inform your entire business. And vice versa.
  • Keep pace with your customers with a complete service platform.

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Smarter marketing starts here

  • Engage customers with one integrated platform to unify sales, service, and marketing.
  • Guide customers from awareness to advocacy — and everything in between.
  • Connect across every channel, on any device.
  • Make your marketing team smarter and more productive.

WHY BAASS


WE BUILD A RELATIONSHIP WITH YOU

WE MANAGE THE PROJECT FROM START TO FINISH

OUR SUCCESSFUL IMPLEMENTATION METHODOLOGY

A DEDICATED SUPPORT TEAM FOR YOU

FULL TRAINING FOR YOURSELF & STAFF


At BAASS, we help growing companies reach their potential by enabling business transformation through the alignment of people, process and technology. Our objective as a Trusted Advisor is to improve your operational efficiency and increase corporate effectiveness leading you to greater profitability.

AMEX

Salesforce allows us, in a digital age, to maintain focus on our customers in a faster, simpler way.

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Zainab Salihi

Zainab S.

With over 20 years of experience, Zainab has a wealth of knowledge in all areas of business technology. At BAASS, she is the CRM Practice Leader, working with clients and prospects to understand their unique business process. She is the architect and manages the implementation of small to large solutions in the CRM space. Zainab is a Sage CRM Certified Engineer and Microsoft Certified Technology Specialist (MCTS) with a Master's Degree in Statistics.
 

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