Customer Relationship Management (CRM)

Achieve Success by Building Stronger Connections

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What is CRM?

Customer Relationship Management (CRM) is your solution for nurturing connections. Though CRM systems have traditionally been used as a sales and marketing tool, it gives everyone a better way to manage interactions and relationships. Departments can accelerate their team performance by accessing vital customer information and gain reliable insight. From one central hub, teams can streamline workflows and deliver better customer experience.

Extend the Power of Your CRM

Go beyond core functionality with tools and advanced integrations that enhance collaboration, streamline processes, and deliver deeper customer insights.

BAASS Marketplace

CRM Applications

Industry Specific Solutions

Integration

CRM Solutions Benefits

Drive Sales Performance

Equip your sales team with real-time insights and powerful tools to close more deals. Access quotes, customer interactions, and documents instantly while managing leads effectively. Maximize opportunities, boost productivity, streamline processes, and drive predictable revenue growth.

Customize Marketing

Maximize impact by reaching the right companies at the right time. Build, launch, and manage multi-stage campaigns across channels while tracking every lead back to its source. Improve targeting, gain insights into campaign performance, and make smarter, data-driven marketing decisions.

Understand Customer Better

Improve customer satisfaction with full visibility into interactions through a centralized database. Streamline case management, automate workflows, and share service knowledge across teams. Ensure timely, consistent, and efficient support while building stronger, lasting customer relationships.

Beyond Sales & Marketing

Extend CRM capabilities with built-in controls that enhance compliance and efficiency. Gain real-time insights through dynamic dashboards and custom reports while integrating data seamlessly across every channel. Connect processes, unify operations, and empower smarter business decisions with ease.