The New Brunswick Medical Society is the professional association for doctors in the province of New Brunswick. They are a membership based organization, which administer a number of member programs within their offices for the doctors of New Brunswick as well as have an annual membership renewal campaign.
Problem They Were Facing:
Prior to the customization, when member inquiries regarding membership and programs had to funnel through one or two people. These employees were the only ones in the office who had the knowledge of where the information was stored (whether it was in one of 6 databases or in a paper filing cabinet), then once the information was gathered, these same employees knew the various calculations that needed to be performed on the information in order to answer the member’s inquiries.
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Time For a Change
Continued growth and feedback from across the company,
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the integration with other systems was a painful process.
“We were running an old Accpac system so we needed to
upgrade. We decided to condense all our systems, so we
spoke to BAASS (the Partner) about upgrading and they
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IT & Operations Specialist.
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team to manage the customer from beginning to end, all via
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Other benefits that Flags Unlimited have experienced using Sage are: