Location Arrow  ADDRESS

46 Elgin St, Suite 200
Ottawa, ON K1P 5K6
Phone Icon  PHONE
613-277-3976  
f: 613-236-6173
envelope-regular EMAIL
clock-regular  OFFICE HOURS
Monday - Friday

9:00am - 5:00pm ET

Deborah-Breen-Whiting

Deborah Breen-Whiting,
Partner - Ottawa Office

Howard-Whiting

Howard Whiting,
Partner - Ottawa Office



Frequently Asked Questions

Since 1988, we’ve been successfully providing accounting and business management solutions to companies of all types and sizes throughout North America and the Caribbean. We have 23 offices spanning North America and the Caribbean, with over 150 business analysts, consultants and developers to help you improve your business processes to become more profitable.

We offer a comprehensive range of services including requirements analysis, management consulting, system design, HRMS, BI, configuration, software training and technical support in accounting, ERP, CRM, e-business, custom solutions, and cloud solutions.

Most of our prospects and clients come to us through referrals from people who know our reputation for expertise, professionalism and integrity. They know how we can offer, implement and support an end-to-end solution that will work now and in the long term.

If you ask our customers, you’ll get a consistent message on why they do business with us. For many, it’s our customer-centric approach to business. For others, it’s our integrity, 30+ years of business, our team’s extensive knowledge, or our North American Scalability while maintaining a specialized approach to understanding our customers’ businesses. Either way, our marketing, sales, consulting and quality control are all designed and executed with one person in mind – our valued customer.

Excellence

We embrace that excellence demands continually setting a higher standard. We will express excellence in all we do, with no exceptions. Excellence in all we do directs us to develop a sustained passion for continuous improvement and innovation. We will always provide services and products that commit to excellence; these will be judged by how well they deliver not only what we promise, but also by adding value that goes beyond what is expected.

Integrity

Trust is an essential human value allowing for the belief and confidence in the integrity, reliability, and fairness of one’s self and others.

Communication

We commit to communication by dialogue, an interchange of ideas and thoughts that become the fertile breeding ground of true synergy. We value effective communication that encompasses active listening as well as speaking, writing, sharing of information, and working together. Effective communication is accomplished by the interchange of thoughts and ideas rooted in honesty and authenticity that is welcoming and inviting as well as expressive.

Authenticity

Authenticity is an uncompromising value, we will never be afraid of the truth. We believe that it is important to have a deep understanding of who we are, nurture our strengths, and acknowledge and take control of our shortcomings. We will create and maintain lasting, valuable relationships by being genuine in all we do and think.

At BAASS, we help growing companies reach their potential by enabling business transformation through the alignment of people, processes and technology. Our objective as a Trusted Advisor is to improve your operational efficiency and increase corporate effectiveness leading you to greater profitability.

At BAASS, we understand that the business environment changes often. We are here to listen to your challenges and create a unique solution for you.  Reach out to our team today to learn more.

If you have any support related requests please visit our dedicated Support portal and submit a request: https://www.baass.com/support.

Recent Blogs

Cash flow remains one of the most critical indicators of an organization’s financial health. For Chief Financial Officers (CFOs) or financial leaders, managing cash flow effectively is not only about ensuring operational continuity but also about enabling strategic growth, maintaining investor confidence, and mitigating risk. 

This blog is curated specifically for CFOs and finance leaders who are seeking greater visibility, control, and efficiency in managing cash flow. We will explore how Enterprise Resource Planning (ERP) solutions, particularly those offered by Sage, can modernize your organization’s cash flow management with automation, real-time insights, and robust financial tools.

Enterprise organizations have long held a competitive advantage in automation, backed by large budgets, custom-built systems, and dedicated IT teams. 

Mid-sized companies, on the other hand, used to view enterprise-level automation as out of reach. It was often too complex, too expensive, and required more resources than they had. However, that gap is shrinking quickly. With advances in cloud technology, scalable SaaS platforms, and smarter ERP solutions, mid-sized businesses now have access to automation tools that rival those used by industry giants. 

So how can your organization compete without breaking the bank?

In this blog, we’ll explore how mid-sized companies can adopt automation in a strategic and cost-effective way. Our goal is to share how to achieve enterprise-level efficiency without paying an enterprise-level price. 

 

A modern CRM is more than a software solution – it’s a strategic growth driver. By unifying your customer data, it helps your teams to deliver consistent, high-quality experiences that build loyalty and trust. For CEOs, it means accelerated growth with greater customer retention. For CFOs, it delivers accurate forecasting through real-time insights. For VPs of Sales, it creates pipeline visibility to prioritise deals effectively and close faster. Simply put, CRM transforms customer relationships into measurable business results. Read more to explore the full potential of CRM in driving experience and growth.