Location Arrow  ADDRESS

46 Elgin St, Suite 200
Ottawa, ON K1P 5K6
Phone Icon  PHONE
613-277-3976  
f: 613-236-6173
envelope-regular EMAIL
clock-regular  OFFICE HOURS
Monday - Friday

9:00am - 5:00pm ET

Deborah-Breen-Whiting

Deborah Breen-Whiting,
Partner - Ottawa Office

Howard-Whiting

Howard Whiting,
Partner - Ottawa Office



Frequently Asked Questions

Since 1988, we’ve been successfully providing accounting and business management solutions to companies of all types and sizes throughout North America and the Caribbean. We have 23 offices spanning North America and the Caribbean, with over 150 business analysts, consultants and developers to help you improve your business processes to become more profitable.

We offer a comprehensive range of services including requirements analysis, management consulting, system design, HRMS, BI, configuration, software training and technical support in accounting, ERP, CRM, e-business, custom solutions, and cloud solutions.

Most of our prospects and clients come to us through referrals from people who know our reputation for expertise, professionalism and integrity. They know how we can offer, implement and support an end-to-end solution that will work now and in the long term.

If you ask our customers, you’ll get a consistent message on why they do business with us. For many, it’s our customer-centric approach to business. For others, it’s our integrity, 30+ years of business, our team’s extensive knowledge, or our North American Scalability while maintaining a specialized approach to understanding our customers’ businesses. Either way, our marketing, sales, consulting and quality control are all designed and executed with one person in mind – our valued customer.

Excellence

We embrace that excellence demands continually setting a higher standard. We will express excellence in all we do, with no exceptions. Excellence in all we do directs us to develop a sustained passion for continuous improvement and innovation. We will always provide services and products that commit to excellence; these will be judged by how well they deliver not only what we promise, but also by adding value that goes beyond what is expected.

Integrity

Trust is an essential human value allowing for the belief and confidence in the integrity, reliability, and fairness of one’s self and others.

Communication

We commit to communication by dialogue, an interchange of ideas and thoughts that become the fertile breeding ground of true synergy. We value effective communication that encompasses active listening as well as speaking, writing, sharing of information, and working together. Effective communication is accomplished by the interchange of thoughts and ideas rooted in honesty and authenticity that is welcoming and inviting as well as expressive.

Authenticity

Authenticity is an uncompromising value, we will never be afraid of the truth. We believe that it is important to have a deep understanding of who we are, nurture our strengths, and acknowledge and take control of our shortcomings. We will create and maintain lasting, valuable relationships by being genuine in all we do and think.

At BAASS, we help growing companies reach their potential by enabling business transformation through the alignment of people, processes and technology. Our objective as a Trusted Advisor is to improve your operational efficiency and increase corporate effectiveness leading you to greater profitability.

At BAASS, we understand that the business environment changes often. We are here to listen to your challenges and create a unique solution for you.  Reach out to our team today to learn more.

If you have any support related requests please visit our dedicated Support portal and submit a request: https://www.baass.com/support.

Recent Blogs

Sustainable growth requires more than just increased output—it demands systems that connect your operations, deliver real-time insight, and scale with your business. Many growing organizations reach a point where spreadsheets and outdated software can’t keep up. That’s where Sage X3 makes a difference. 

Built for mid-sized and enterprise businesses, Sage X3 offers the depth and flexibility to manage everything from finance and supply chain to production and compliance—all in one integrated platform. It’s not just about efficiency; it’s about gaining control, visibility, and the agility to move faster than your competitors. 

In this blog, we’ll break down how Sage X3 supports enterprise growth with practical strategies you can apply now. And if you’re ready to dive deeper, BAASS Connect 2025 is your chance to explore these solutions in person with expert guidance. 

Manufacturers today encounter significant challenges that require tailored solutions. From outdated infrastructure and rising costs to the need for faster product launches and strict safety standards, every process manufacturer must adapt to remain competitive. At BAASS Connect 2025, industry leaders and experts shared how Sage X3 enables manufacturers to overcome these challenges and achieve operational excellence.

Selecting the right ERP system is no longer just about choosing between cloud or on-premise—it's about aligning your technology stack with your business strategy, growth trajectory, and industry-specific demands. Sage Intacct and Sage 300 are both powerful solutions under the Sage umbrella, yet they serve distinct business models, operational complexities, and future-readiness expectations. 

In this blog, we’ll go beyond surface-level comparisons to break down how each platform performs in real-world scenarios: from financial automation and multi-entity consolidation to cloud agility and vertical-specific features. Whether you're evaluating scalability, compliance needs, or total cost of ownership, understanding the core differences between Sage Intacct and Sage 300 can unlock significant long-term value for your organization. 

This guide is designed to help business leaders, CFOs, and IT decision-makers gain clarity on which solution is the right strategic fit. And for those ready to take the next step, BAASS Connect 2025 offers a unique opportunity to explore these solutions in person, ask questions directly to experts, and see them in action. But first, let’s dive into the essentials.