Senior Living Resource Management System

A Centralized, Resident-Focused Platform for Senior Living Facilities
Senior living homes and care facilities manage complex operations—from tenant profiles and care needs to billing, occupancy, and compliance. The BAASS Senior Living Resource Management System repurposes and enhances powerful CRM functionality to give your team a single, centralized platform to manage residents, streamline workflows, and improve both service delivery and operational efficiency. With integrated front- and back-office processes, your facility can reduce administrative burden while enhancing the quality of care and communication.
Key Features of Senior Living Resource Management System
360° Tenant Management
Track every aspect of resident life within one unified database. Improve resource allocation by monitoring occupancy, waitlists, and vacancy history.
Control of the Billing Cycle
Capture services and automate billing to streamline your quote-to-cash cycle. Easily manage rate codes, invoice histories, retro adjustments, and credits without manual processes.
Streamlined Processes & Automated Workflows
Create and assign opportunities, support cases, and tasks to the right team members using advanced workflows tailored to your facility’s operations.
Alerts, Dashboards, & Reporting
Access robust dashboards, automated alerts, and custom reports to track key metrics such as care utilization, occupancy, compliance requirements, and operational performance.
Integrated Front-Office to Back-Office Systems
Seamlessly sync your CRM with your ERP and financial software to create a truly connected ecosystem—eliminating data silos and ensuring accurate, up-to-date records across your entire organization.
Why Choose BAASS SLRMS
Reduce Manual Administrative Workload
Automate billing, service tracking, workflows, and data entry so your team can focus more on tenant care.
Optimize Occupancy and Resources
Gain visibility into vacancies, waitlists, and tenant history to streamline room assignments and resource allocation.
Improve Financial Accuracy
Integrated processes help eliminate billing errors, ensure accurate rate codes, and streamline the quote-to-cash cycle.
Improve Tenant and Family Experience
Centralized tenant profiles and service records support clearer communication, better care, and timely, accurate information for families.
Enhance Compliance Readiness
Built-in dashboards, alerts, and reporting make it easier to meet regulatory requirements and maintain audit-ready documentation.
Support Better Decision-Making
Real-time insights and tailored reports give leadership the visibility needed to identify trends, optimize operations, and plan strategically.
Looking for Something More Customized?
We Build Tools Around Your Business
Not every business runs the same way. If you have specific fields, reporting formats, or validation needs, our team can build a custom version of this tool just for you.