Skoah is a spa and skincare brand that’s been growing rapidly over the past fifteen years. With expansion and franchise plans the company knew it was going to need a new financial tool that would scale with them. The team turned to Sage Intacct implementation partner BAASS to help with the selection and implementation.
This Canadian company’s product line grew from five items in 2002 to over 60 in ten years, while the business also opened over a dozen retail spa locations throughout Canada. As skoah prepared to expand to the United States, it faced major financial management complexities that their QuickBooks accounting software simply could not accommodate. For example, the company could not integrate its legacy point of sales (POS) system with QuickBooks.
Skoah turned to Sage Intacct partner BAASS to help with the selection and implementation. Working with BAASS, skoah made the strategic decision to deploy Sage Intacct as the operating backbone of its all-cloud technology stack, which included other Canadian applications for managing inventory, point of sales and reservations.
"We knew that we wanted a cloud-based financial system with true Canadian capabilities and a stellar customer service track record. Sage Intacct was the clear winner over both Netsuite and Quickbooks online, due to its open approach, as well as its proven success in the market." - Chris Scott, President of skoah
Since implementing Sage Intacct, skoah has expanded dramatically, moving into Seattle and Boston, doubling its retail footprint, and embarking on an aggressive franchise expansion that should triple its retail footprint in the next two years. While this growth has increased skoah’s transaction volume, BAASS’ integration work successfully automated several financial workflows.
All daily financial activity is captured in the company’s new POS and reservations system, Zenoti, and automatically pushed to Sage Intacct without manual intervention. As a result, skoah has effortlessly managed its growth, and enjoys more accurate data upon which to make decisions. Chris Scott, President of skoah, cites the biggest benefit of moving to the cloud as the ability to track individual store performance in one place. With Sage Intacct’s multi-dimensional reporting capabilities, skoah’s leadership are able to look at the financial results of specific stores or cluster them into key groups for comparison – by region, by ownership type, by e-commerce vs. brick-and-mortar, or by maturity cohorts (i.e. newer stores vs. long-tenured locations).
With Sage Intacct, the finance team can easily handle its multi-entity, multi-currency monthly closes and consolidations, and can more strategically manage skoah’s cash flow and strategic budgeting.
"Sage Intacct’s intuitive interface and seamless integration with our other best-in-class software has been golden. It’s improved the productivity of our team tremendously and brought real-time, trusted financial insight to a broader audience within the organization" - Chris Scott, President of skoah
If you’re like most other financial services organizations, you have a holding company and multiple entities. Management of the locations can be difficult if you’re using an on-premises solution for those entities, and even more difficult if you have multiple solutions in place for each entity.
What if you could have one solution to manage every location and every business line with data at your fingertips?