If you have not already contacted a support representative please ensure that you do prior to connecting to remote support. Please submit a support request or email: support@baass.com
Please note that there is a $35 connection fee* for customers not on plan. *If you have a Customer Care Membership (CCM) Plan with BAASS, this fee will be waived.
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Remote Support
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• Enable pop-ups in your browser
• Have your session key ready
• Stable internet connection
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