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If you have not already contacted a support representative please ensure that you do prior to connecting to remote support. Please submit a support request or email: firstname.lastname@example.org
Please note that there is a $35 connection fee* for customers not on plan. *If you have a Customer Care Membership (CCM) Plan with BAASS, this fee will be waived. By clicking on a representative, please ensure that pop-ups are enabled.
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