BAASS is happy to announce that we have been named, for the second year, a Sage Best in Class Partner! Due to our proven talent for providing superior customer service as measured by Net Promoter Scores (NPS). Net Promoter is a both a loyalty metric & discipline for using customer feedback to fuel growth in business. BAASS ranked as one of North America's Top Ten Sage Partners overall, based on NPS.
Over 50% of customers who completed the survey said that they would recommend BAASS' team to a friend or colleague. "Direct feedback from clients is the most valuable way to measure our success," said Glen Mund, Executive Account Manager. "We are pleased & appreciative that our clients rate our service highly & would recommend us to others. We must earn that loyalty, and we work toward that goal every day and at every level of our company."
BAASS would like to extend a huge THANKS to our customers and friends for helping us achieve this honour. Without you, we wouldn't be "Best in Class"!