warehousing success

Overview

ProMax Auto Parts Depot has been serving auto part retailers in the North American market for over 5 years. As an auto part wholesale company, they offer ceramic and semi-metallic disc brake pads, drum brake shoes, drums, rotors and chassis parts. With a large number of diverse products, they operate a 60k main distribution centre on the outskirts of Toronto, with a west coast operation in Burnaby, British Columbia.

Key Outcomes

• Implementation of Accellos One WMS 
• Tremendous improvement in productivity 
• Significantly reduced error rates 
  
  

Challenge
ProMax was already equipped with a solid accounting system, Sage BusinessVision. However after a sizeable amount of growth and with over one million parts in stock, they needed a Warehouse Management System (WMS) that could help them manage inventory and streamline their business processes. Ramzi Yako, Owner of ProMax explains, "We wanted a Warehouse Management System BusinessVision and help us manage our inventory. Our biggest challenge was that while we could tell how many supplies we had in stock we could not trace each individual bin, date, or batch number. This resulted in new inventory getting sold first while the older product sat on the shelf." 

Solution

ProMax knew they needed a business partner that specialized in inventory management systems, but they also required someone with the technical expertise and business experience to handle their unique challenges. ProMax was referred to BAASS and was immediately impressed with their knowledge. 

BAASS recommended Accellos One WMS for ProMax. BAASS has worked with the product since its inception over 20 years ago, and have accumulated a deep knowledge of the solution in over one hundred projects deployed. Additionally, BAASS has an efficient integration to Sage BusinessVision but also valued the fact that if and when ProMax needed to source an alternative, Accellos One WMS was equipped with the integrations to all the main accounting channels. Ramzi adds, "BAASS introduced us to one of their clients so we could see the warehouse application in action. Seeing how the system worked in a true environment and hearing the positive review from the client was all we needed to determine that Accellos One WMS was the best choice for us." 

Outcome

The new Warehouse Management System was not only easy for ProMax's diverse warehouse crew to learn, but it has also allowed them to tremendously improve productivity: "We have reduced our error rate significantly and have accurate data at all times thanks to the elimination of our former paper based picking, receiving and shipping process. In addition, we offer a one year warranty on all our products. The new system allows us to utilize our RF Guns to go directly into a customer account and immediately redeem the warranty, which saves us a tremendous amount of time." 

"BAASS went above and beyond for us during this critical time by being available after hours and on weekends. What's more, they understood how important it was for us to avoid interruption to our business workflow. The best part was that the entire implementation process took less than 3 months!" - Ramzi Yako, Owner

ProMax is pleased with the implementation of Accellos One WMS in addition to the service and support provided by BAASS. 

"I have been impressed with how personable, polite, and business oriented BAASS has been been throughout the entire process. They are very knowledgeable and are truly experts in their field. Their technical staff has been a great help to us in getting our system working correctly and efficiently. The entire BAASS team has proven to be an invaluable asset to us and we are so appreciative to have them a part of our team." - Ramzi Yako, Owner