Customer relationship management (CRM) software is a tool for managing all your company’s relationships and interactions with customers and prospects. To put it simply, it is to improve your new and existing business relationships and to help you grow your business further. A CRM solution will help businesses stay connected to customers, streamline processes, and improve revenue.

CRM tools can be used to manage customer relationships across the entire customer lifecycle, spanning marketing, sales, digital commerce, and customer service interactions.

Customer Relationship Management (CRM) Software We Recommend

The following are three main CRM solutions we believe are top-notch. 

This software allows you to organize and automate communications and activities across all customer-facing departments, which includes sales, marketing and customer service. Sage CRM gives you access to local and international support and is the perfect tool for small to mid-market companies with up to several hundred users.

Salesforce is your business' command centre in the form of a customer relationship platform (CRM ). This solution works together to manage your sales, marketing, customer service, and more in one central location. 

Microsoft Dynamics CRM delivers a familiar solution that works with your existing Microsoft Office tools and is an integrated solution that connects with all your sales, marketing, and service processes.  

3 Common Problems and Solutions with Your CRM Data

What Our Clients Have to Say

“We had to make a change and invest in technology to support our operations. The old system was never intended to handle the growth we were experiencing.”- Jane Virro, Senior Vice President of Administration and Finance