There are a lot of acronyms dominating business technology today — HRIS, ERP, BI, AI and so many more. Another acronym that you may be hearing more and more in the business technology world is CRM — or Customer Relationship Management.Read More >
On a scale of 1 to 10 (1 being the most dissatisfied and 10 being the most satisfied), how would your customers rate your business when it comes to customer service? Now, ask yourself the same question. How would you rate your business when it comes to customer service?Read More >
How much time are you currently dedicating to nurturing your leads? Have you given much thought into how to effectively engage each individual, or are you simply throwing general marketing campaigns in their direction hoping they will bite the bait?
Is your sales team struggling to make connections with new customers? Do they seem to be dropping the ball more times than not when it comes to winning (and keeping) customers?Read More >