CUSTOMER RELATIONSHIP MANAGEMENT FAQs
How does a CRM system improve customer service?
CRM Systems help to improve customer experiences in several ways. With a 360-degree view of customer and potential client data, communications, behaviour, and more, a CRM Solution allows companies to tailor their business and practices to better serve their customers. As well as build valuable relationships for long term success.
To learn more about the CRM visit our CRM resource page. If you would like to learn more about how your company can benefit from a cloud solution contact us today.
Meet Our Specialist
Zainab S.
With over 20 years of experience, Zainab has a wealth of knowledge in all areas of business technology. At BAASS, she is the CRM Practice Leader, working with clients and prospects to understand their unique business process. She is the architect and manages the implementation of small to large solutions in the CRM space. Zainab is a Sage CRM Certified Engineer and Microsoft Certified Technology Specialist (MCTS) with a Master's Degree in Statistics.