CUSTOMER RELATIONSHIP MANAGEMENT FAQs
How to use CRM for customer service?
Customer Relationship Management software can improve customer service, sales and marketing. CRM makes for one database to store all company, customer and prospect information including contact information, communications, status and more. CRM also has various automations available to personalize and customize communications and interactions to help build relationships and improve overall customer experience.
To learn more about the CRM visit our CRM resource page. If you would like to learn more about how your company can benefit from a cloud solution contact us today.
Meet Our Specialist
Zainab S.
With over 20 years of experience, Zainab has a wealth of knowledge in all areas of business technology. At BAASS, she is the CRM Practice Leader, working with clients and prospects to understand their unique business process. She is the architect and manages the implementation of small to large solutions in the CRM space. Zainab is a Sage CRM Certified Engineer and Microsoft Certified Technology Specialist (MCTS) with a Master's Degree in Statistics.