CUSTOMER RELATIONSHIP MANAGEMENT FAQs
How does Customer Experience (CX) software work?
In today’s automated and technology driven world, customers demand and expect an increased level of attention and relationship. Customer Experience (CX) software helps businesses to gain a 360 degree view of data, helping to build relationships with customers, improve customer service, facilitate a faster response time, and personalize customer communications.
To learn more about the CRM visit our CRM resource page. If you would like to learn more about how your company can benefit from a cloud solution contact us today.
Meet Our Specialist
Zainab S.
With over 20 years of experience, Zainab has a wealth of knowledge in all areas of business technology. At BAASS, she is the CRM Practice Leader, working with clients and prospects to understand their unique business process. She is the architect and manages the implementation of small to large solutions in the CRM space. Zainab is a Sage CRM Certified Engineer and Microsoft Certified Technology Specialist (MCTS) with a Master's Degree in Statistics.