COVID-19 Important Message

With growing global concerns around COVID-19 and more recently, the ‘global pandemic’ declaration by the World Health Organization, we at BAASS Business Solutions Inc. have been taking various precautionary measures and adjusting our operations to ensure the health and safety of our employees, clients, families and surrounding communities. We are making every effort to ensure this situation does not impact the quality of service and support that our staff are providing to our clients.

Our offices remain open and we are prepared for our team members to work remotely. We have technology in place that enables us to do so in an efficient and effective manner, allowing us to provide uninterrupted service to our clients moving forward.

To protect our internal community, we have enhanced our office sanitation efforts and put policies in place for personal and business travel, events and meetings. We also continue to provide our employees with the most up-to-date health and safety travel procedures as outlined by Health Canada and the provincial health agencies.

We trust that these measures will help mitigate the spread of COVID-19 and we will get through this tough time together. You can confidently expect the same high level of productivity and service from our team during this time.

Please do not hesitate to contact any BAASS team member if you have any questions, or if we can assist you through these new challenges.


Please be aware of the following ways
to access support from BAASS:

For the fastest service please go to and log a ticket.
You can continue to reach us at 1-888-650-5544, our local phone number
or by email at

We are available to offer support and assist you in any way:
Monday to Friday: from 6:30 a.m. EST to 9:00 p.m. EST

For any support outside this time frame, please let us know and we will accommodate you. 

Last Updated:  March 18, 2020 at 2:00pm EST

Joe Arnone

About The Author

Joe Arnone

Joe is the Co-founder and President of BAASS Business Solutions Inc. He spent the last 30 years working within the ERP software spectrum. Joe oversees the business planning, strategy development, consulting and customer satisfaction of a diverse group of customers spanning many industries. He has built his organization around industry and product specialization and has transformed the culture to emphasize customer relationships, providing complete solutions with world-class services. Prior to establishing BAASS, Joe worked for the York Consulting Group. He has overseen 500+ implementations of Sage 300 ERP. Joe holds a Schulich MBA and an Honours degree in Economics from York University.