I wanted to share this question posted on the IT Toolbox website because unfortunately, it is a dark hole that so many people fall into. Selecting ERP software is not easy and making a mistake is highly likely. Unless of course, you do an extensive analysis of your requirements beforehand and know exactly what you require in a system as well as what you don't.
This unfortunate fellow obviously did not have a consultant perform that in-depth analysis before contracting someone to implement the system. I am sure that this message would not have been posted had 'Guess12' had a Confidence Boost from Plus.
From: Guess12
Sent: Thursday, May 24, 2012 8:13 AM
Subject: How to Get Out from Bad ERP Selection?
I had a bad selection of ERP and I want to get out from it.
I had make the full payment of the licenses cost since start the project.
After 2 months, the consultant come out the long GAP list and the customise cost will add-up the total project cost of 50% and this is a minimum estimate cost.
Question:
a. Do I able to ask for refund from the licenses cost, if we want to terminate it?
Current we only received a temporary licenses which valid for 6 months.
Contract term is unfundable after payment had make.
Possible to get the refund in full/partial?
b. Should we look for another ERP solution or continue with it?
Currently we had done the Installation, Training and BRS.
Thank you.
Don't let this be you. Do your due diligence and be confident that your ERP Implementation will be a successful one.
Contact Plus at 604-420-1099 or email info@plus.ca to schedule a Confidence Boost for your organization.