BAASS Insights Technology Blog

Did you ever play the “telephone” game when you were a child? That’s the game where one person whispers a message to a player, then in turn whispers it to another player, and so on until the last person has to state the message out loud. Hilarity often ensues when the final person repeats the message because it’s so different from the original. It always proves

There are many busy times; month ends, year ends, common filing deadlines, but none are as busy as personal tax season.  When you finally get a chance to come back up for air, usually around the second week of May, the planning for next year starts.  The thought process usually revolves around ways to save precious seconds, minutes, or if she is really lucky, even whole hours.

Today, April 12th, like many others, the BAASS team arrived proudly at the office in support of #JerseysForHumboldt. Our thoughts and prayers are with the players and families affected.

Do you feel like you’re in control of your inventory? Or is your inventory controlling you? Manufacturers worldwide struggle with feeling like they’re never quite on top of their inventory control.

Who is the most important person in your company? The CEO? The person who makes the coffee each morning? It’s neither of these roles, critical though they are to both leadership and morale. It’s the customer, and without close ties to your customers, you run the risk of manufacturing products that nobody will buy.

How long has it been since you implemented your CRM project? If it’s been a while, or if you’re about to switch CRM vendors, it may be time to refine or even redefine your CRM objectives.

Running a successful service operation is no small feat. Between managing service technician schedules, fielding customer requests and ensuring that you have the right parts on hand, service management can get complicated really quick.