Zainab Salihi

Zainab Salihi
With over 20 years of experience, Zainab has a wealth of knowledge in all areas of business technology. At BAASS, she is the CRM Practice Leader, working with clients and prospects to understand their unique business process. She is the architect and manages the implementation of small to large solutions in the CRM space. Zainab is a Sage CRM Certified Engineer and Microsoft Certified Technology Specialist (MCTS) with a Master's Degree in Statistics.
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Recent Posts

Are You Getting a High Return on Your Customer Relationships?

By Zainab Salihi | Dec 9, 2015 7:02:00 PM

Were you less than thrilled with the results of your latest marketing campaign? Compared to all of the time, money, and effort spent, are you pleased with the return on your investment? If you aren’t fully satisfied with the results of your marketing campaigns, perhaps it is time to explore the possible reasons why. Although it is possible that there were problems with the marketing campaign, the methods, the offer, etc. the reason for its poor performance may stem from a different reason all together.

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How to Get the Most out of Your Sales Efforts

By Zainab Salihi | Sep 9, 2015 7:28:00 PM


The face of marketing has changed over the years, and businesses have to adjust their sales approach to cater to customer preferences and expectations. While new technologies and trends such as social media and mobile accessibility have certainly opened up new opportunities for business sales, they have also added their fair share of challenges to the sales process.

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