As an organization, it is important for your software to support your unique business processes. Although there is an abundance of products available on the market, it is important to understand the fundamentals of each solution to help determine which are the right fit for your organization. You may discover that a combination of solutions working together may, in fact, be the best strategy. For this reason, we will explain the relationship between an ERP solution and a BI solution and how the two solutions make for the perfect match!Read More >
We have successfully started a new year and a new decade. Now that the calendar has rolled over there are a handful of business items we need to handle, one being to ensure our payroll is ready for the new year. Here are 6 key items to get you started, and don’t forget to download the checklist to help you have a smooth Payroll Year-End.Read More >
Benjamin Franklin said it best “By failing to prepare, you are preparing to fail.” Without taking the time to plan or set goals, you will wade through your days, weeks, and months to find it is December again and a new year is around the corner. Here are 4 tips to ensure you end 2019 with a plan going into 2020.Read More >
With the end of the year creeping closer, it is an excellent time to get feedback from employees to shape company plans for the coming year. Happy employees lead to greater productivity. A survey done by the University of Warwick found employees who were happy were also more productive, by about 12%. A similar study by the Harvard Business Review found happiness raises nearly every business and educational outcome: raising sales by 37%, productivity by 31%, and accuracy on tasks by 19%. Based on this, we have put together our tried and tested methods for gaining an insight on the company pulse.Read More >
While it may be exciting to dive into your CRM right away, it’s important to develop a CRM strategy to complement it. There are a variety of ways that organizations choose to develop their CRM strategies; don’t be limited in this process. Check out some of our steps to developing a CRM strategy!Read More >
As your organization implements a new CRM solution, it’s important to be aware of common CRM mistakes that may arise to help you avoid them. It’s important to note that these mistakes may be useful even if your organization already has a CRM solution in place! Here is our list of common CRM mistakesRead More >
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The customer relationship management process in its simplest form involves pushing your potential customers through the sales pipeline; the idea is to ultimately convert them into customers. The key to this is understanding the customer lifecycle. Although there may be many versions of this cycle floating around the internet, there are some basic steps that they all follow: awareness, interest, education, purchase, post-purchase engagement, and loyalty. What you want is for customers who will advocate for and be loyal to your organization. Check out these tips for an effective CRM process!