Improve Customer Experience Through Integrating Data and CRM

By Zainab Salihi | Jun 1, 2016 4:06:16 PM


It’s the dream of many sales and marketing managers: a seamless multi-channel customer experience so that no matter where a customer chooses to contact your company, or how they choose to interact, they receive the same care and attention as they would via another channel.

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Three Business Intelligence Mistakes to Avoid

By James Tang | May 5, 2016 1:00:00 PM



Everyone makes mistakes. But avoiding mistakes when making business intelligence (BI) purchases is crucial. Companies invest a great deal in their BI projects, and want to get it right the first time around. Avoiding these mistakes can help you keep your business intelligence projects on task, on budget, and on time.

Don’t fall for these business intelligence mistakes. Know what to watch out for as you consider your options.

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BAASS Fit Challenge

By BAASS Author | May 2, 2016 10:43:00 AM

It is time again for BAASS to motivate one another towards attaining a healthier lifestyle.  With a May 1st start date until September 4th, teams of 5 compete against one another for the winning title - the team with the most steps wins. 

This is the largest turnout we have ever had for our annual challenge with teams from both our Canadian and US offices participating.

The collected registration fees from each team will be matched by BAASS and donated to victims of the Fort McMurray tragedy.

Send your support by tweeting to us @baassbiz!

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Integration of CRM & Social Media Channels: A Must-Have for Marketing

By Zainab Salihi | Apr 26, 2016 1:00:00 PM

Social media provides a gateway for both B2B and B2C companies to connect with their customers. Tracking both connections and communications used to be separate from CRM systems, but newly developed integration allows users to take information from both sources and generate useful analytics.

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Compatibility Guides For Sage 300 ERP: Versions 5.5 to 2014

By BAASS Author | Apr 14, 2016 7:25:00 PM

Please download the compatibility guide relevant for the version of Sage 300.  The following versions are attached:

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Using Learning Styles to Present Business Intelligence Information

By Bharti Meisuria | Mar 31, 2016 12:00:00 PM

The average business individual often addresses audiences who are unfamiliar with business presentations and inexperienced at data interpretation. Such audiences need help grasping key concepts present in the available data. Company-wide meetings, annual shareholder meetings, investor meetings and the like may all include such people who care deeply about the company’s success but may have difficult grasping business report findings.

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Tips & Tricks: Database Schema - Application Object Models

By Bonnie Wittmeier | Mar 10, 2016 1:25:00 PM

The database schema published by Sage is referred to as the Application Object Model.  The AOM illustrates the structure and framework of the tables and views for a Sage database.  

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