Cloud-based systems offer many benefits. One benefit that many businesses appreciate is the flexible nature of cloud systems.

There’s a new term creeping into the CRM lexicon: social CRM. Social CRM refers to using your CRM system to engage with customers through their favorite social media channels. It’s integrating CRM into both traditional sales and marketing communications, such as email marketing, as well as social media platforms.

Problem Details:

If the columns in the timecard entry screen have been customized, entering details in a Payroll timecard may result in the following error:

What’s the one big thing your company needs to consider as you examine the options for upgrading your human resources systems? Keeping user experience at the forefront of HR system use is the key to choosing a system that works for all.

It’s the dream of many sales and marketing managers: a seamless multi-channel customer experience so that no matter where a customer chooses to contact your company, or how they choose to interact, they receive the same care and attention as they would via another channel.

Everyone makes mistakes. But avoiding mistakes when making business intelligence (BI) purchases is crucial. Companies invest a great deal in their BI projects, and want to get it right the first time around. Avoiding these mistakes can help you keep your business intelligence projects on task, on budget, and on time.

Don’t fall for these business intelligence mistakes. Know what to watch out for as you consider your options.

It is time again for BAASS to motivate one another towards attaining a healthier lifestyle.  With a May 1st start date until September 4th, teams of 5 compete against one another for the winning title - the team with the most steps wins. 

This is the largest turnout we have ever had for our annual challenge with teams from both our Canadian and US offices participating.

The collected registration fees from each team will be matched by BAASS and donated to victims of the Fort McMurray tragedy.

Send your support by tweeting to us @baassbiz!

Social media provides a gateway for both B2B and B2C companies to connect with their customers. Tracking both connections and communications used to be separate from CRM systems, but newly developed integration allows users to take information from both sources and generate useful analytics.