It is often the case that we find our customers making the same mistakes when it comes to their CRM system – especially during implementations. Implementations are big projects, however many organizations go into the project with a “lets get this over with” frame of mind. In our experience, this doesn’t usually go over well. With this mind set.
Read More >Are You Guilty of Any of These CRM Mistakes?
CRM Benefits: Consistent Customer Messages Across Channels
Did you ever play the “telephone” game when you were a child? That’s the game where one person whispers a message to a player, then in turn whispers it to another player, and so on until the last person has to state the message out loud. Hilarity often ensues when the final person repeats the message because it’s so different from the original. It always proves
Read More >Quit Saying “If only I had known…”
Have you ever been surprised by a sale scheduled to close that got bumped into next month? How about a sales forecast for $50,000 that came in at $15,000?
Read More >Build a Healthy CRM System through Better Data Management
If you’ve ever taken a computer science course, you have probably heard the old computer programmer’s saying “Garbage in = garbage out.’’ Meaning that if your CRM is populated with outdated information, chances are this will affect the output efficiency.
Read More >Is It Time to Refine Your CRM Objectives?
How long has it been since you implemented your CRM project? If it’s been a while, or if you’re about to switch CRM vendors, it may be time to refine or even redefine your CRM objectives.
Read More >CRM Like a Rock Star: Three Unexpected Ways to Use Your CRM System
Customer relationship management (CRM) can become all-too predictable. Sales use it to track leads and opportunities. Marketing uses it to send newsletters, updates, and promotions. But what do your customers think about all this? Can you use your CRM system in new ways that surprise, delight, and inform your customers?
Read More >Simplify Your Sales Process with CRM
Is your sales team working at optimum efficiency? Are they following up on every lead? Do they have the information they need to answer customer questions and present appropriate products and upgrades?
Read More >End-of-Year CRM Checkup
It’s that time of year when many companies clean their files, organize their data, and clean out the old in preparation for the new. The last fiscal quarter (if your company is on a calendar year) closes out the books in many companies and places a reference point in the year for year-to-year comparisons. This is a great time to add one simple task to your system: a CRM checkup, cleanup, and tune up.
Read More >Subscribe Here!
POSTS BY SOLUTION
- CRM (51)
- ERP (50)
- BI (42)
- Tips & Tricks (37)
- Cloud (32)
- HRIS (26)
- Baass Connect (24)
- Payroll (16)
- Error Message (15)
- WMS (13)
- Manufacturing (12)
- Business Intelligence (10)
- Sage 300 ERP (10)
- Sage CRM (10)
- Sage Tips (10)
- BAASS News (8)
- Baass Business Solutions (8)
- Cloud Computing (7)
- Intacct (7)
- Inventory (7)
- Sage 300 (7)
- Service Management (6)
- Development (5)
- Fixed assets (5)
- Security (5)
- Work From Home (5)
- data management (5)
- remote working (5)
- Sage ERP (4)
- cloud solution (4)
- Cloud ERP (3)
- Cloud Security (3)
- ERP system (3)
- Sage Payroll (3)
- Supply Chain Software (3)
- business forecasting (3)
- financial data (3)
- project management (3)
- Accounting Software (2)
- Budgeting (2)
- Business General (2)
- CRM system (2)
- Canadian Payroll (2)
- Cloud Accounting (2)
- Cloud Hosting (2)
- Crystal Reporting (2)
- Customer Relationship Management (2)
- Digital Transformation (2)
- Excel (2)
- Fixed Fee Pricing (2)
- Forecasting (2)
- Legislation (2)
- Mining (2)
- Productivity (2)
- Reporting (2)
- Sage FAS (2)
- Sage HRMS (2)
- Sage HRMS Payroll (2)
- Senior Living (2)
- Success Story (2)
- inventory management (2)
- tips (2)
- womenintech (2)
- Accounts Payable (1)
- Accpac (1)
- Avalara (1)
- BI Software (1)
- BI Tools (1)
- Barcoding (1)
- Benefits of Cloud Computing (1)
- Best Practices (1)
- CRA (1)
- Canada Pension Plan (1)
- Canadian Dental Care Pension Plan (1)
- Cloud Services (1)
- Credit Card Payments (1)
- Credit Card Processing (1)
- Distribution (1)
- Document Management (1)
- EDI (1)
- ERP Cloud (1)
- ERP Consultant (1)
- ERP Software Failure (1)
- ERP solution (1)
- Evaluate Accounting Software (1)
- Evaluate your software (1)
- Evaluating Accounting Software (1)
- FAS (1)
- Function of Warehouse Management Systems (1)
- Global Business (1)
- Multi Entity (1)
- Operational and Financial Information Systems (1)
- Order constraints (1)
- Outgrown QuickBooks (1)
- PST in BC (1)
- Plus Computer Solutions (1)
- RRSP (1)
- Sage 300 Payroll (1)
- Sage BI (1)
- Sage Business Partner (1)
- Sage Enterprise Intelligence (1)
- Sage Intacct (1)
- Sage Intelligence (1)
- Sage Inventory Advisor (1)
- Sage Software (1)
- Senior Living Facility (1)
- T4 (1)
- T4/T4A Boxes (1)
- Tailored Solutions (1)
- The Cloud (1)
- Year end Payroll Checklist (1)
- accounting management software (1)
- accounting software system (1)
- cloud based solution (1)
- conference (1)
- data (1)
- data backup (1)
- efficiency (1)
- employee self service (1)
- myths (1)
- planning (1)
- solution (1)
- technology (1)
- training (1)