Who is the most important person in your company? The CEO? The person who makes the coffee each morning? It’s neither of these roles, critical though they are to both leadership and morale. It’s the customer, and without close ties to your customers, you run the risk of manufacturing products that nobody will buy.
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An article in the Harvard Business Review reinforced the idea that tying compensation to performance reviews isn’t always effective. In the article, the authors state that using compensation to drive performance leads to hierarchical, politicized corporate environments. It undermines collegiality and fuels a blame-oriented culture, according to the same article.
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How long has it been since you implemented your CRM project? If it’s been a while, or if you’re about to switch CRM vendors, it may be time to refine or even redefine your CRM objectives.
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Setting up the Sage Portal for Sage 300 ERP can tend to be pretty tricky. The first step in a successful implementation is making sure you have the proper foundation to install onto. The foundation for the Sage Portal is:
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You can automatically distribute any Sage Intelligence Reporting report once it has been run. That means you can automatically email important reports to pertinent people, rather than have them sit on their desk.
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Running a successful service operation is no small feat. Between managing service technician schedules, fielding customer requests and ensuring that you have the right parts on hand, service management can get complicated really quick.
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The world of cloud computing and business intelligence has come a long way in the past five years, according to a new research report from Dresner Advisory Service.
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Each step from the moment an order is received until the item arrives in the hands of the customer is what’s considered the order fulfillment process. Oftentimes this process has too many steps and is leading to inefficiencies in your organization. Today we will look at a few ways to improve the order fulfillment process.
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