Manufacturers considering ERP systems would be wise to consider these three questions, and pursue solutions that satisfactorily answer them. Manufacturers have specific needs when it comes to ERP systems. Some of these needs are “nonnegotiable” and essential to get the most out of your ERP implementation. Failing to ask key questions can lead to a poor implementation experience.
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On a scale of 1 to 10 (1 being the most dissatisfied and 10 being the most satisfied), how would your customers rate your business when it comes to customer service? Now, ask yourself the same question. How would you rate your business when it comes to customer service?
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Customer service is, without a doubt, important to businesses of any size.
Whether you are a small business just starting out or a multi-national company who has been around for years, how you treat your customers and their impression of your company matters a great deal.
Wholesale distribution managers have a lot on their plate. They’ve got to plan, source, stock, sell, recover and analyses across multiple business units.
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What is CRM? Simply put, CRM is a system for recording and storing all information related to customer or contact interactions. CRM stands for “Contact Relationship Management” although if you search it up you will see “Customer Relationship Management”.
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Are you getting ready to go to BAASS Connect? If you’re starting to plan out your day at the conference, you’ll probably want to consult the agenda for your city, and outline just what you’ll need to bring for the big day.
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The value of your business is tied up in your assets. Your assets, however, consist of more than the inventory stored on your warehouse shelves and the revenue from the sale of said inventory.
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