Glen Mund

Glen Mund
Glen’s career has spanned the full spectrum of business experience. Glen began his career in public practice accounting. Later in private industry as a controller, Glen discovered his passion for working with accounting software to improve the operations of private businesses. In 1998 Glen moved to Plus International and purchased the company in 2003. In 2014 Plus merged with BAASS to offer its clients a greater breadth and depth of products and services. Glen holds a Bachelor of Business Administration degree from Simon Fraser University and is Certified Public Accountant in the province of British Columbia.
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Recent Posts

Evaluating Your Cloud Storage Needs

By Glen Mund | Feb 7, 2018 1:06:00 PM

The first quarter of the year is a great time to establish positive habits that will lead to health and prosperity in the coming year. Things such as improving diet and exercise, cleaning out the garage, closets, and more. Bringing this perspective to the workplace can help to set your organization up for success as well. Consider for instance, your cloud storage strategy.

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How Your Business Benefits from Cloud Computing

By Glen Mund | Mar 28, 2017 9:05:00 AM

Changing from seat-based legacy systems to cloud-based systems can be challenging. Some employees may not want to shift to the new systems. Others fear that they may lose their status in the company as the ‘answer person’ for all the old system’s quirks, making them jealously guard the legacy system as if it were a pet to be kept on. But once people understand the many benefits of cloud computing, they may be happy to embrace cloud-based applications and move on to the new system.  

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Cloud Predictions for 2017

By Glen Mund | Nov 23, 2016 9:56:25 AM

Cloud computing has moved from a mystery to a must-have in most offices. Most software, including Intacct or Sage accounting software, is now available in cloud-based versions that make it easier for offices to add powerful resources to their technology. What will the cloud hold for businesses in 2017?

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"Desktop Has Stopped Working" Error

By Glen Mund | Oct 20, 2016 4:28:23 PM
Problem Details:

After entering the user name and password to login to Sage 300 (formerly Accpac) the following error appears:

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How Do I Backup Accpac?

By Glen Mund | Oct 4, 2016 11:54:43 AM

A question that I wish more people asked me is, "How do I back-up Accpac?"  That question can be broken into three sections:

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Understanding the Cloud & Myths

By Glen Mund | Dec 2, 2015 5:00:00 PM

Are you confused about the cloud? If so, you’re not alone. Many people talk about the cloud but don’t fully understand what it really means. Cloud computing is a great tool that can benefit your business, but first, you must understand what the cloud is.

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Intacct GL Dimensions vs Legacy GL Account Segments

By Glen Mund | Jul 27, 2014 9:16:00 AM

Does your company’s chart of accounts have Locations, Departments, Divisions, Funds and Projects? Are you fed up of having to create separate G/L account for each Account and segment combinations? Are you spending too much time manipulating financial reports/data in Excel due to legacy Account structures or Account Segments?    

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A Practical Example of Business Intelligence Powered by Sage 300 ERP

By Glen Mund | Feb 5, 2013 8:27:00 AM
 
 
  
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BAASS Business Solutions has been using Sage CRM to manage staff schedules for several years now. It has powerful scheduling features for recurring appointments, conflict notification, email and on-screen reminders and more.

One of the Key Performance Indicators I use as a predictive indicator of our capacity and revenue forecast is an ad-hoc report I export from CRM weekly.

The report takes me about a minute or two to export but once exported it takes about 15 to 30 minutes to manipulate so that it provides the number of days in the month that are booked as compared to those that are not, and the number of days that are booked for non-billable vs billable activities.

It also requires some sorting to check for double bookings. The report is critical to predict future revenues, lead time, and resource allocation.

I knew this report could be automated with some work but it was beyond my expertise. One of my staff saw the request on our CRM wishlist and decided to take it on.

As I was creating the ad-hoc version of the report in Excel he felt that Sage Intelligence was the best option as it is an Excel-based BI tool that can look at any data source including our CRM data.

In a few days, he designed a report that not only gives me the data I want with the click of a button it allows for easy configuration if we add employees or make other changes to our organization. It now takes less than 15 seconds to get a report that formerly took a half hour to prepare. I can also run the report hourly or more frequently if I want, as opposed to weekly.

We have even set the report to be sent to my email so it is waiting for me every morning.

I now have valuable information at my fingertips when and where I need it.

Thanks Mitch!!!

If you would like us to see if we can help your business get access to data more effectively or get access to data you can't get access to now, give us a call. You might be surprised what your software is capable of doing.

What Can CRM Do for My Business?

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