BAASS Insights Technology Blog

Across the globe, many businesses have been confronted with the on-going COVID-19 pandemic. For some, it meant transitioning employees to working remotely, and for others, it meant changing business processes while remaining open as an essential service. As some businesses are beginning to reopen, it is undeniable that there is a new norm for business operations and procedures. 

This blog will share our recent discussion How to amplify your business with Sage CRM and Sage 300, explaining how your employees can work remotely, all while managing sales with a fully integrated web-based Sage CRM and Sage 300. Make sure to watch the live video to see the products in action; demonstrating how to bridge the gap with CRM so remote workers can access necessary financial data with ease.

An important part of warehouse management that’s often overlooked in the quest for process improvement is picking and packing. Yet if you think about it, even a half percent (0.05%!) of mistakes in picking can lead to money lost processing returns, productivity, and dissatisfied customers.

As we progress through the COVID-19 pandemic, an increasing number of businesses are beginning to ease their restrictions and open up the economy. Although there were a number of essential services that remained open to the public over the last few months, many workplaces have transitioned to having their employees working remotely; some even temporarily closed.

In case you were not able to attend the webinar How CRM can help you Navigate the Changing Landscape, which is now accessible on-demand, we have created a recap with the highlights of ways you can leverage your CRM to excel at all levels in your organization.

Business intelligence, or BI, is a type of software that can harness the power of data within an organization. It offers a better way to sort, compare, and review data in order for companies to make smart decisions.

Customer Relationship Management (CRM) solutions help businesses store customer and prospect data, track sales processes, track customer satisfaction and more. However, when a CRM system has not been upgraded there are many things your business may be missing out on, such as the system not running to its full potential or the inability to access important features. We have compiled a list to help assist you in determining if it is time for a CRM system upgrade. 

“Jerry” didn’t understand why inventory costs were creeping up while sales remained steady. He contacted his warehouse manager, who showed Jerry that they were indeed low on stock again.