BAASS Insights Technology Blog

The customer relationship management process in its simplest form involves pushing your potential customers through the sales pipeline; the idea is to ultimately convert them into customers. The key to this is understanding the customer lifecycle. Although there may be many versions of this cycle floating around the internet, there are some basic steps that they all follow: awareness, interest, education, purchase, post-purchase engagement, and loyalty. What you want is for customers who will advocate for and be loyal to your organization. Check out these tips for an effective CRM process!

Inventory. The word alone is enough to invoke feelings of panic and anxiety in even the most level-headed warehouse manager. Keeping up with inventory demands is a full-time job, one that many managers perform in addition to managing the warehouse.

The African plains are dangerous, unpredictable, and home to millions of creatures. Some of these animals never leave their point of origin and are content to live a sedentary existence. However, 1.7 million wildebeest (a member of the antelope family with a large, box-like head with menacing curving horns) undertake an arduous journey stretching hundreds of miles across danger-filled rivers and grassy plains. It’s known as The Great Wildebeest Migratio,n and it is necessary for their existence as they seek greener pastures to graze.

BAASS Connect is approaching - have you registered yet? If you’re still on the fence about attending the event, look no further. BAASS Connect is packed full of applicable information, regardless of your industry, field, or position. If you’re in sales, marketing, customer service, or in your organization’s C-Suite, look below to see what you can gain from BAASS Connect! 

BAASS Connect is next month! Now that you are registered, you are probably wondering about the next steps - no worries, we have you covered. Not registered yet? There is still time - register today. You may know what’s happening during the day of the event, but what do you bring? Take a look below:

As the presence of business intelligence continues to grow in organizations, it is important to understand the essence. However, more than anything, it is important to understand where you can utilize and implement business intelligence in your organization. Business intelligence is widely used across many industries, as well as many departments.

BAASS Connect is back for another year, and it’s happening this November. This event strives to be a platform for educating and connecting individuals. With a day packed full of information, we decided to compile a list of 5 things to expect from BAASS Connect 2019:  

Manufacturers often use the terms preventative and planned maintenance interchangeably. Routine maintenance is perhaps a more accurate term. It refers to scheduled maintenance for your equipment and facilities that can prevent equipment from prematurely breaking down.