BAASS Insights Technology Blog

There are a lot of acronyms dominating business technology today — HRIS, ERP, BI, AI and so many more. Another acronym that you may be hearing more and more in the business technology world is CRM — or Customer Relationship Management.

In the never-ending goal of gaining new customers and maximizing revenue, sometimes exiting clients are ignored. However, isn’t it true that it is cheaper to maintain an existing customer than to acquire a new one? So then, why not focus on customer retention?

Problem Details:

Need to establish opening balances before using the bank reconciliation module for the first time with a newly setup company in Sage 300 ERP. 

Cloud-based business intelligence has reached the point where it’s no longer a question of if you will join the cloud, but when. According to Forbes, 78% of business owners plan to switch to the cloud in the next year for their business intelligence data needs. That same number, 78%, plan to increase their use of cloud computing for BI data storage. Clearly, the cloud isn’t just a great idea - for many businesses, it’s as integral to how they run their operations as a telephone and internet connection.

Problem Details:

Need to establish opening balances in bank reconciliation before first time use for a company that is already in use in Sage 300 ERP.

Business Intelligence is a valuable tool for your entire organization. In the past, it has been primarily utilized by IT or data scientists, however, more and more CFO’s are looking at BI to gain helpful information and insight into their organizations.  The CFO possesses unique skills and expertise to analyze this information and leverage it to benefit them.

Companies implementing a business intelligence strategy and system often anticipate the many benefits that shared data brings throughout the organization. Shared data, however, must be married to strong governance for the greatest success with BI systems.

Companies often find it challenging to create engaging and insightful training programs for their employees. The launch of a new Enterprise Resource Planning (ERP) System is a great time to refresh and initiate your entire training program around the use of the ERP solution and the resulting data. Not only do you have the opportunity to provide training on the new system, but you can also provide training on best practices in data management, interpretation, and use.