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Success Stories

We work with a wide spectrum of industries and here, you can read about exactly how we have helped other companies like yours before. The success stories here cover the following industries:

 

CRM_industries
 

We've assisted thousands of clients to achieve success.

Success Stories

  • All
  • Wholesale Distribution and Manufacturing
  • Professional Services
  • Biotechnology and Healthcare
  • Not-for-Profit
  • Hospitality
  • Retail
  • Mining
  • Construction
  • Wholesale Distribution and Manufacturing

"I couldn't ask for a better support team. Every day I think how much time, money, and effort we've saved by sticking with Sage 300 ERP." 

  • Wholesale Distribution and Manufacturing

“BAASS Business Solutions took the time to really understand what we do and how we do it,”

  • Wholesale Distribution and Manufacturing

"With a thorough understanding of how we operate and what we needed from the software, they helped us make the right decision."

  • Wholesale Distribution and Manufacturing

"The recommendations from BAASS were extremely thorough and insightful."

  • Wholesale Distribution and Manufacturing

"BAASS has consistently provided better service than I have ever received... I cannot praise their efforts enough."

  • Wholesale Distribution and Manufacturing

"The entire BAASS team has proven to be an invaluable asset to us and we are so appreciative to have them a part of our team."

  • Wholesale Distribution and Manufacturing

"Sage has given us a stable and well supported platform to continue developing and evolving our business both internally and externally."

  • Wholesale Distribution and Manufacturing

"It's something else to have a technology partner that's focused on your business and with you every step of the way like BAASS was."

  • Wholesale Distribution and Manufacturing

"The system goes a long way to enabling us to build relationships based on historical information."

  • Wholesale Distribution and Manufacturing

"We were growing and needed the capability to scale upward. In addition, we needed a system that would enable us to accurately track our inventory, maintain detailed customer history, and integrate all aspects of our operation."

  • Wholesale Distribution and Manufacturing

North American Brands (NAB) is processing approximately 500 invoices per month for four different companies. Invoices are coming in from up to 200 different vendors on a daily basis.

  • Wholesale Distribution and Manufacturing

“Having a partner who understands our operations and provide on - the - ground assistance was critical.”

  • Professional Services

"I couldn't be happier with the results."

  • Professional Services

"We wanted a company with a great deal of experience implementing Sage CRM in complex environments like ours."

  • Professional Services

"The team did a great job in identifying and understanding our needs. It was critical that they had experience with our business and understood what we were looking for."

  • Professional Services

"Tina Davies is now able to take advantage of KPIs to gain actionable insight into profitability, cash flow, forecasting, customer lifetime value and more. It’s great working with a partner that can help you keep up with things”

  • Biotechnology and Healthcare

"BAASS thoroughly analyzed our workflow, and made insightful recommendations that have led to this project's success."

  • Biotechnology and Healthcare

"The team at BAASS has been invaluable to us. We could never do these kinds of projects without them."

  • Biotechnology and Healthcare

“BAASS has been a great partner and is integral to our growth”.

  • Biotechnology and Healthcare

"The partnership we have with BAASS helps us to maximize the effectiveness of Sage 300 - a powerful, sophisticated tool.”

  • Biotechnology and Healthcare

"CRM is easy to use, whether you are an administrator or a general user. The screens are easy to read and maneuver through."

  • Not-for-Profit

"We trust BAASS and knew they had the expertise and skill set to solve a complex problem like this."

  • Not-for-Profit

"The best investment we made on this project was having BAASS come in and completely document our process before implementation."

  • Not-for-Profit

From planning to go-live, BAASS exceeded all our expectations. The switch was seamless, and the results were immediately tangible.”

  • Not-for-Profit

"Not only would I highly recommend Sage HRMS, but I would also highly recommend BAASS. The staff has been so helpful, the training was excellent, and the support is superb."

  • Not-for-Profit

"BAASS' customer service is just wonderful. Their attention to detail, responsiveness and solid understanding of our needs is impressive."

  • Not-for-Profit

 “It was very comforting to have that fallback and to be able to rely on the service where BAASS could step in and be a partner for us in a time of need to help us process payroll and keep things moving until the person who does it here returns”

  • Not-for-Profit

“In the past, we would have to have to contact multiple individuals and sources to chase down paper documents. Now with the mCase and Sage 300 integration, it will be as simple as click-click send for approval.”

  • Not-for-Profit

"With BAASS, We reduced exponentially the time taken to close the books for each month and for each quarter."

  • Not-for-Profit

“We’ve shifted away from transactional work and into more strategic work. That benefits the organization and our employees.”

  • Not-for-Profit

" BAASS experience with nonprofits and Indigenous communities is invaluable to us — they understand how we work and how to help us work smarter.”

  • Hospitality

"Sage 300 ERP has worked so well for us for so long because it continually evolves and adapts to our business."

  • Hospitality

"The BAASS approach is personalized and proactive which helps us get more out of our investment in Sage 300 ERP."

  • Hospitality

"BAASS has a team of business experts who understand their clients' needs and provide us with top-notch service."

  • Hospitality

"Having payroll, time and attendance and accounting all as part of the same package, gives me the information I need, when I need it, in a way that I can use it."

  • Retail

"MacGill's implementation of the various business solutions recommended by BAASS has resulted in higher customer loyalty and lower operating costs."

  • Retail

"We knew that we wanted a cloud-based financial system with true Canadian capabilities and a stellar customer service record. Sage Intacct was the clear winner over both Netsuite and Quickbooks"

  • Retail

"That personalized guidance and problem solving is the reason we've continued to rely on BAASS for all these years."

  • Retail

"BAASS not only became a seamless extension of our own team, but made trusting someone with our vital information very easy."

  • Retail

"Getting information used to be days, now we can almost instantaneously get information off of our reporting tool."

  • Mining

"Their business and product knowledge combined with their availability and responsiveness makes BAASS a standout business partner."

  • Construction

“We are saving valuable staff time by automating routine tasks and streamlining workflows.”

Looking for Something More Customized?

 

We Build Tools Around Your Business

 

Not every business runs the same way. If you have specific fields, reporting formats, or validation needs, our team can build a custom version of this tool just for you.